Paying your Rates

Adoption of Valuations and Declaration of Rates 2020/2021

Get your next Rates Notice delivered to your inbox.

Receiving your Rates Notice electronically will make it easier and more convenient for you to manage your payments, save paper and reduce waste.

You'll have your notice accessible on any electronic device (i.e. phone, tablet, laptop or desktop) and at your fingertips whenever you are ready to pay your rates; anytime, anywhere, 24 hours a day, seven days a week.


Payment Options

Online payments are available. Please click here to be redirected to a secure server where your transaction will take place. You will need your Reference Number which can be found on the front of your rates notice. Payment is by credit card. Bankcard and Mastercard are all accepted. Up to five rate accounts can be paid in the one transaction.

Payment can be made by cash, cheque, money order or credit card in person at the Council Office, Cnr Mortlock Street & West Terrace, Tumby Bay, Monday to Friday 8.30 am to 4.30pm before the due date.

To make your payment by mail, tear off the payment slip at the bottom of your Rates / Instalment Notice and mail it with your cheque / money order to District Council of Tumby Bay, PO Box 61, Tumby Bay SA 5605. Telephone credit payments are also available. Phone the Council Office on (08) 86882 101 before the due date.

B-Pay is also available. Please call your participating financial institution to make a payment from your nominated savings, cheque or credit card account. You'll need to enter the Biller Code and your Assessment Number / Customer Reference which appears on the front of your Rates / Instalment Notice.

Internet Payments (located on welcome page) is a secure environment in which rates and invoices can be paid with a credit card.

Regional Landscape Levy

(Previously known as the NRM Levy)

Information found on the above website explains the levy, how it is calculated and importantly what it will be used for as outlined in the Business Plan 2017-20.

Objection to Valuation

You may object to the valuation referred to on the Rates / Instalment Notice in writing served personally or by post to the Valuer General within 60 days after the date of service of the notice.

But Note

a) if you have previously received a notice or notices under the Local Government Act, 1999 referring to the valuation and informing you of a 60 day objection period, the objection period is 60 days after service of the first such notice;

b) you may not object to the valuation if the Valuer General has already considered an objection by you to that valuation.

Address for Objection

The Valuer General
Department for Administrative & Information Services
101 Grenfell Street
GPO Box 1354

Telephone Enquiries

General Enquiries 1300 653 346 Objections to Property Valuation 1300 653 345.

Still Unsatisfied

Call the Ombudsman on 8226 8699 or freecall 1800 182 150 or visit the website at

Penalty for Late Payment

These rates are due and payable and will be in arrears if they remain unpaid after the due date for payment. A fine of 2% of the amount in arrears will be added on the day on which the rates are first in arrears and upon the expiration of each month from that day a further interest charge of the prescribed percentage on the total amount in arrears (including the amount of any previous unpaid fine, but excluding any interest charge), will be added.