If you are concerned about Coronavirus visit the Australian Government Department of Health website or the SA Health website for the latest medical advice and official reports.

For the latest updates on Council Services in response to COVID-19 click here.

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3rd September 2020

It has been encouraging to slowly see the easing of some of the restrictions which have been in place due to COVID-19. Our lives are obviously still being impacted, but it is a credit to our community and those across SA the way we have worked our way through this situation.

I am still in ongoing contact with the Government and leadership across the State to ensure that the perspective of our regional communities is understood by those making decisions which impact us.

Mayor Sam Telfer

COVID-19 (Coronavirus)

Council will continue to operate and provide services to the community within the guidelines announced by the Federal Government. The health and safety of our community, staff and volunteers is our main priority and outlined below is an update of Council's current services.

Council have also reviewed and changed the methods by which we deliver our services. We will continue to keep this page up to date upon any further changes to Council services and operations upon advice from the Federal Government. Please also keep an eye on our Facebook page for updates.

Council is pleased to be re-opening outdoor parks, playgrounds and SOME additional facilities on advice from the Department for Health and Wellbeing

Regular Services

Regular services and maintenance works will continue, this includes:

  • Community safety
  • Environmental health
  • Planning and development functions
  • Dog and cat management
  • Fire prevention works
  • Road construction and maintenance programs
  • Capital works delivery
  • Parks and gardens maintenance
  • Stormwater management
  • Street sweeping
  • Community wastewater management schemes
  • Kerbside waste collection service

Staff are working as isolated from each other as possible and we have implemented field staff segregation, roster changes and staggered shift times. We are contingency planning for a changing workforce due to unplanned absences. This will ensure that we continue to provide essential services to our community.

Council Administration Office

The Council office is open to the public from 8.30am Monday 1st June 2020.

Face to face contact with staff will be limited and observance of social distancing will be mandatory.

Parks and Playgrounds

All skate parks, playgrounds and outdoor gym equipment have been re-opened. Drinking fountains and BBQ's have been turned back on.


  • Island Lookout Tower
  • Island BBQ
  • Lions Park BBQ


  • Pioneer Lookout Tower
  • Green Shed BBQ

Public Toilets

To prevent the spread of COVID-19 Council has closed some public toilets. The list is provided below.

Responsibility for health and hygiene remains with users at all times. We apologise for the inconvenience this may cause.


  • Esplanade - across from Bayview Medical
  • Travellers' Rest
  • Boat Ramp
  • Foreshore - opposite Police Station
  • Island Lookout
  • Ski Beach
  • Town Oval


  • Foreshore
  • Boat Ramp


  • Cemetery (to be opened in the event of a funeral)
  • Yacht Club


  • Hall
  • Tennis Courts


  • Hall


  • Oval



  • Lipson Cove
  • Second Creek
  • Koppio Old School Site
  • Carrow Wells
  • RV Park Tumby Bay
  • RV Park Port Neill

Waste Management

The household waste collection service will be maintained and will continue to run as scheduled. Tumby Bay transfer station is now operating as normal. We very strongly encourage all customers to adhere to Government recommendations regarding hygiene and social distancing and NOT to visit the site if feeling unwell. Port Neill transfer station is open 9am-10am on Sundays and the transfer station at Ungarra is now operating as normal.


The Tumby Bay Library has temporarily changed it's opening hours, click here. The community will continue to have access to the Library's digital collections such as eBooks and audiobooks, digital magazines and newspapers and online learning via Book Club is in recess until further notice and a returns box is at the library for any books you may wish to return.

The Port Neill Library Depot remains open on Fridays from 2.00pm to 4.00pm with protocols on numbers and hand sanitising.

The Port Neill Library Kiosk (the click and collect system) at the Port Neill Primary School remains closed until further notice.

Customer Hardship

Please complete this form to apply for hardship assistance.

PANDEMIC Application for Hardship - Form

Other Community Information

COVID-19 Community Newsletter

Are you self-isolating and in need of support?

Neighbour Connect and Care Form

Covid-19 Community Announcement

Updates and Advice

Stay informed

Health Services

Mental Health Services

Financial Services

Information for businesses